Frequently Asked Questions
What are edible images, and what are they printed on?
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Edible images are food-safe designs printed with edible ink on edible frosting sheets, also called icing sheets. They are made for cakes, cookies, cupcakes and other decorated treats.
How do I apply edible images, and what surfaces can I use?
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Orders placed before 3 PM ship the same day, excluding Sundays. First Class is $1.99 flat rate, estimated 5–7 business days with no tracking. Ground Advantage is $5.99 flat rate, estimated 3–5 business days with tracking included. Because these are edible products, orders cannot be returned once shipped; if an order arrives damaged, contact Edible Print Co. for help.
Can I request custom or matching designs?
Yes. You can request custom or coordinating designs, including matching toppers. You may also send inspiration or a photo and ask us to format and size it for your treats. Final results depend on image quality and the requested format.
We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.
How can I contact you?
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.